RealCob Data Protection B.V. (hereinafter referred to as “we” or “us”) places great importance on protecting your personal data and your privacy. In this privacy policy, we explain which personal data we collect, how we process it, for what purposes, and which rights you have regarding your personal data. This statement is drafted in accordance with the General Data Protection Regulation (GDPR).
Company name: RealCob Data Protection B.V.
Address: De Molen 2, 3994DB Houten, The Netherlands
Chamber of Commerce number: 88275620
Email address: info@realcob.nl
Phone number: +31 30 634 7685
Website: realcob.com
Depending on how you interact with us (e.g., via our website, email, or phone), we may process the following categories of personal data:
First and last name, email address, and phone number (submitted via forms)
Company name and job title (via B2B leads through Typeform/Perspective)
IP address, browser information, device identifiers (via website visits and tracking tools)
Interaction data (such as clicks and form submissions)
Cookie data (when using our website and ads)
Other data you actively provide us (e.g., through contact forms or correspondence)
Payment and billing information, such as bank account number and invoice address (for subscriptions)
We process personal data for the following purposes:
Performance of agreements: To deliver software, issue invoices, and communicate about subscriptions. Legal basis: necessary for the performance of a contract.
Customer service and communication: To answer questions, handle requests, and maintain customer relationships. Legal basis: consent or our legitimate interest in providing effective service.
Marketing and communication: To keep you informed about news, offers, or other information relevant to the software. Legal basis: your consent or our legitimate interest, provided consent has been given. Consent can be withdrawn at any time.
Legal obligations: To comply with legal and tax-related requirements. Legal basis: necessary for compliance with a legal obligation.
We only share personal data with third parties when necessary for:
Executing the agreement (e.g., payment processors)
Working with third-party processors that process data on our behalf (so-called “processors”). We have data processing agreements in place to ensure the same level of security and confidentiality. RealCob Data Protection remains responsible for these processing activities.
Complying with legal obligations (e.g., with government authorities or regulators)
We implement appropriate technical and organizational measures to protect your personal data against loss or unlawful processing. These include secure connections, data encryption, and access controls ensuring only authorized personnel can access your data.
We do not retain your personal data longer than necessary for the purposes for which it was collected or processed, unless a longer retention period is required by law. Retention periods vary depending on the type of data (e.g., tax-related data must be kept for 7 years under Dutch law).
We use functional, analytical, and tracking cookies to optimize our website’s functionality, analyze usage, and display targeted advertisements. When visiting our website, you are informed about our cookie use and can set your preferences. For more details, please refer to our cookie policy (if available), which also explains how to reject or remove cookies.
Under the GDPR, you have the following rights regarding your personal data:
Right of access – You can request which personal data we hold and how it is processed.
Right to rectification – You may ask us to correct or complete your data if it is inaccurate or incomplete.
Right to erasure (‘right to be forgotten’) – You may ask us to delete your personal data if it is no longer necessary or if you withdraw your consent.
Right to restriction of processing – You may ask us to temporarily restrict processing if the data is inaccurate, the processing is unlawful, or if you object.
Right to object – You may object to the processing of your personal data based on our legitimate interest or for direct marketing purposes.
Right to data portability – You may request to receive your personal data in a structured, commonly used, and machine-readable format or to have it transferred to another organization.
To exercise these rights, please contact us using the contact details provided above. We will respond as soon as possible, and no later than within one month. In certain cases, this period may be extended by two months, in which case we will inform you promptly.
Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of the processing based on your consent before its withdrawal.
If you have a complaint about the way we handle your personal data, we kindly ask you to contact us first. If we cannot resolve the issue together, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We reserve the right to modify or update this privacy policy. Any changes will be published on our website. We recommend checking this privacy policy regularly so that you are aware of any changes.
If you have any questions, comments, or complaints about this privacy policy or the processing of your personal data, please contact us:
Email: info@realcob.nl
Phone: +31 30 634 7685
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